How to reach 4KM Tech
The contact route for 4KM Tech is email. Send enquiries to info@4km-tech.com. Whether you are commenting on a smartphone comparison, flagging a changed laptop specification or suggesting a consumer-tech topic, including enough context in the first message helps us understand what needs attention.
We aim to respond to most genuine enquiries within two business days. That is an aim rather than a guarantee: detailed corrections, copyright notices or questions that require checking may take longer. Every useful message can help us understand where our buying guidance is clear and where readers need more explanation.
Messages we welcome
Reader questions about reviews, comparisons and buying guides are welcome, as are suggestions for products or categories that deserve closer attention. You can also contact us about factual corrections, source information, copyright matters, press enquiries, partnerships, advertising or sponsorship questions. A commercial enquiry does not determine editorial coverage or guarantee that a product will be mentioned.
General feedback is useful too. If a comparison misses a practical consideration, a buying guide leaves an important question unanswered, or a feature explanation is difficult to follow, tell us. Messages about real buying decisions can help the 4KM Tech Editors identify useful subjects for future coverage, although we cannot promise to publish an article in response to every suggestion.
What to include in your message
For a question about existing content, include the article title or page address and identify the passage, product or claim you mean. For a correction, explain what you believe is inaccurate and provide supporting information where possible. Product names can be confusing, so model numbers, storage variants or relevant software versions can be useful when the issue depends on a specific version.
For press, partnership, advertising or sponsorship enquiries, explain who you are contacting us about and the purpose of the proposal. For copyright or source notices, identify the material concerned and explain the requested action. Clear information lets us assess the message without unnecessary back-and-forth.
Corrections, takedowns and copyright notices
We take factual correction requests seriously. Technology information can change after publication, including specifications, prices, software features and availability. When a credible issue is raised, our approach is to check the relevant information and update published material where a correction is warranted rather than leave a known factual problem unaddressed.
If you believe content should be removed or that material infringes your copyright, email info@4km-tech.com with the exact page, the material concerned, the basis of your request and a way to reply. We will consider the information supplied. Sending a request does not itself establish that removal is required, because the circumstances may need to be checked first.
What 4KM Tech cannot provide
Our articles provide general consumer technology information and buying guidance. We cannot provide individual professional, legal, financial or technical advice, and an email exchange does not create a professional advisory relationship. For a decision that depends on specialist circumstances, obtain appropriate advice for your own situation.
We also cannot provide customer support, repairs, warranty handling, account assistance or technical support for manufacturers, retailers or other third-party products and services mentioned in our guides. If a device is faulty, an order is missing or an account needs attention, contact the company responsible for that product or service directly.
Privacy of messages
If you email us, we receive your email address and the information you choose to include. We use that information to understand and respond to the enquiry and to handle appropriate follow-up. Avoid sending passwords, payment details or other sensitive information that is not necessary for the question.
More information about how website and contact information is handled is available in the Privacy Policy. If your message itself concerns privacy or a data request, use the same contact address and make the nature of the request clear.
Contact FAQ
Can I suggest a product for review?
Yes. Send the product name and explain why you think it would be useful to everyday buyers. A suggestion does not guarantee coverage, but relevant ideas are welcome.
Can I ask which of two devices I should buy?
You can send a buying question, particularly where it highlights a useful comparison. We may explain general considerations, but we cannot promise an individual shopping recommendation for every enquiry.
How do I report an error?
Email the page address, the statement you believe is wrong and any supporting source or current product information. That gives us a clear starting point for checking the issue.
Can a brand pay for an editorial mention?
No payment is accepted for editorial mentions. Advertising or sponsorship questions may be sent to the contact email, but commercial discussions do not determine what our editorial content says.
Can you help with a broken device or warranty claim?
No. 4KM Tech is an editorial website, not a manufacturer, retailer or technical-support provider. Contact the relevant company for product support, returns and warranty service.
When should I expect a reply?
We aim to respond to most genuine enquiries within two business days. Messages requiring detailed checking may take longer, so the two-business-day period should not be treated as a guaranteed response deadline.